Picchat
Official WhatsApp + AI

WhatsApp for salons and barbershops

While you're with a client, the AI answers price and service questions, routes the booking and sends the reminder the day before. The come-back invite goes out on its own when it's time.

Meta's official API · your own number · Meta fees passed through at cost

CClienthandled by AI
How much for a haircut + beard trim?
Haircut + beard trim is $35 and takes about 50 minutes. Want to book? Just tell me the day and time of day.
Saturday morning, with Leo if possible
Got it: haircut + beard trim, Saturday morning, with Leo. I'm passing this to the team to confirm the exact time with you!
Illustrative conversation — sample names and values

— [ the problem ]

What holds back WhatsApp for salons and barbershops

Hands busy, phone buzzing

Whoever is cutting hair can't reply. A client who asks "any openings today?" and hears nothing books somewhere else.

No-shows without notice

An empty slot in the middle of the afternoon is lost revenue that never comes back.

Clients who disappear after the first visit

Without a reminder at the right time, the 15- or 30-day return visit depends on the client's memory.

The same prices and services all day long

Haircut, beard trim, color, packages. The same price list answered dozens of times a day.

— [ how it works ]

Ready-made flows you can launch

Every flow uses features that already exist in Picchat — you set it up with your own copy, hours and rules.

1

AI front desk

When: A message comes in while everyone is with a client

  1. →The AI answers questions about services, prices, duration and address from the information you've added
  2. →It logs the booking request with service, stylist and time of day
  3. →It hands off to whoever manages the schedule to confirm
AI agentKnowledge baseHuman handoff
2

Day-before reminder

When: Next day's schedule

  1. →Reminder template with Confirm and Reschedule buttons
  2. →Anyone who needs to reschedule lands in the inbox
  3. →You see who confirmed before you open the doors
AutomationsTemplates with buttons
3

Come-back invite

When: 15 or 30 days after the visit

  1. →Follow-up scheduled right in the conversation
  2. →Template inviting the client to book their next visit
  3. →The reply comes back as a normal conversation to book
Scheduled follow-upTemplates

— [ templates ]

Message templates to get started

Messages that start a conversation need a Meta-approved template. Use these as a starting point — you create them, submit them for approval and track everything in Picchat.

appointment_reminderUtility

Hi {{1}}! Just a reminder of your {{2}} appointment tomorrow at {{3}} with {{4}}. Can you confirm?

ConfirmReschedule
come_back_inviteMarketing

Hey {{1}}! It's been {{2}} days since your last {{3}}. Time for a fresh one? We have openings this week.

Book now
slow_day_promoMarketing

{{1}}, this Tuesday and Wednesday get {{2}} at {{3}} off. Reply here to save your spot.

{{1}}, {{2}}… are variables filled in with each contact's data at send time. Meta charges per template message based on its category and the recipient's country.

— [ pricing ]

A plan sized to your operation

Pricing depends on your message volume and team size. Talk to our team and we'll show you Picchat running with your own flows.

Meta charges per message sent based on the recipient's country, passed through at cost.

Talk to sales

Frequently asked questions: WhatsApp for salons and barbershops

Does the AI book appointments on its own?

Today it answers questions, collects service, stylist and time of day, and hands off to whoever manages the schedule to confirm. If you use a booking system with an API, you can connect an HTTP tool to the agent.

Do I need a new number?

No. You connect the number that's already in your bio and on your storefront through Meta's official API. With Coexistence, the WhatsApp Business app stays on your phone.

Is it worth it for a small business?

There's a plan designed for businesses that answer far more messages than they send. Talk to our team and we'll size the cost of reminders and invites for your volume.

How do I add WhatsApp to my Instagram?

Use Picchat's free link generator: it creates a wa.me link with a pre-filled message, a short link and a QR code you can print for the front counter.

Can I see who read the reminder?

Yes. Automations show how many reminders were delivered, read and replied to.

Put WhatsApp to work for salons and barbershops — on autopilot.

Connect your official number and see these flows working with your customers.