Add your catalog and the AI answers price, stock and variant questions, builds a carousel with the right products and sends the purchase link — while your campaigns show who clicked.
Meta's official API · your own number · Meta fees passed through at cost
— [ the problem ]
"Do you have it in a medium?", "how long does shipping take to my city?". An answer that takes half an hour is a sale that went to another tab.
A salesperson digging through the gallery and pasting links one by one serves one customer at a time.
You sent to your whole list, but who read it, who clicked and what Meta charged stay in the dark.
Mass messaging through WhatsApp Web automation is the fastest way to lose the number your sales depend on.
— [ how it works ]
Every flow uses features that already exist in Picchat — you set it up with your own copy, hours and rules.
When: A customer asks about a product
When: Product launch, holiday or clearance sale
When: Order approved in your system (via API)
— [ templates ]
Messages that start a conversation need a Meta-approved template. Use these as a starting point — you create them, submit them for approval and track everything in Picchat.
Check out *{{1}}* {{2}} Get yours for just {{3}}
Happy birthday, {{1}}! 🎉 Use code {{2}} to get {{3}} off through Sunday.
{{1}}, your order {{2}} is out for delivery. Track it using the link below.
{{1}}, {{2}}… are variables filled in with each contact's data at send time. Meta charges per template message based on its category and the recipient's country.
— [ pricing ]
Pricing depends on your message volume and team size. Talk to our team and we'll show you Picchat running with your own flows.
Meta charges per message sent based on the recipient's country, passed through at cost.
Talk to salesNo. The catalog lives in Picchat itself. The AI looks up your products and builds the carousel from an approved template, without relying on the Commerce Manager catalog.
You send the payment link from your gateway or your store's checkout in the conversation or in a template button, and Picchat tracks the click for each customer.
Meta charges a per-message fee for Marketing messages, set by the recipient's country and passed through at cost. Each send uses 1 credit from your plan. Talk to our team to estimate your monthly total.
Contacts who ask to opt out are flagged and skipped in future sends. Invalid numbers are flagged too.
Yes. The catalog and campaigns work the same way; the difference is that the button can point to your address, a reservation or a chat with a salesperson.
Connect your official number and see these flows working with your customers.