Picchat
Official WhatsApp + AI

WhatsApp for course creators

Launches on the official API, with no banned number halfway through cart-open week. Pending payments get a reminder, students solve access questions with the AI and your support team only handles what needs a person.

Meta's official API Β· your own number Β· Meta fees passed through at cost

SStudenthandled by AI
I bought the course yesterday and can't find my access πŸ˜•
Hi! Your access is sent to the email used for the purchase, with the subject "Your access is here". Please also check your spam and promotions folders. If you can't find it, send me the purchase email and I'll pass it to support.
Found it in spam! Thanks!
Illustrative conversation β€” sample names and values

β€” [ the problem ]

What holds back WhatsApp for creators and online courses

A banned number mid-launch

Broadcasting to thousands of leads with an unofficial tool is the fastest way to lose your number during cart-open week.

Payment pending, sale lost

Buyers who generated a payment slip and didn't pay need a reminder at the right time β€” and nobody can do that by hand.

Support buried in "I didn't get access"

During a launch, the same handful of questions arrives hundreds of times.

No idea what the message achieved

You sent to the whole list, but who read it, who clicked and what it cost stay in the dark.

β€” [ how it works ]

Ready-made flows you can launch

Every flow uses features that already exist in Picchat β€” you set it up with your own copy, hours and rules.

1

Launch campaign

When: Cart opening, live class or last day

  1. β†’Approved Marketing template with a button to the sales page
  2. β†’Broadcast to the imported list of people who signed up and agreed to receive messages
  3. β†’Dashboard with delivery, reads, clicks and Meta cost for each send
CampaignsListsClick tracking
2

Payment recovery

When: Pending payment on your sales platform

  1. β†’The sales platform notifies a tool such as n8n, which calls Picchat's public API
  2. β†’The buyer enters a payment-reminder automation
  3. β†’Anyone who replies with a question lands in support
APIAutomationsShared inbox
3

AI student support

When: Questions about access, certificates or content

  1. β†’The agent answers from your FAQs and documents
  2. β†’Anything that needs checking β€” refunds, email changes β€” goes to support
  3. β†’A summary of each conversation for the team
AI agentKnowledge baseHuman handoff

β€” [ templates ]

Message templates to get started

Messages that start a conversation need a Meta-approved template. Use these as a starting point β€” you create them, submit them for approval and track everything in Picchat.

cart_openMarketing

{{1}}, enrollment for {{2}} is open until {{3}}! Launch pricing is only valid until then.

Join now
payment_pendingUtility

Hi {{1}}! Payment for your {{2}} order is still pending and expires on {{3}}. The payment link is below.

Pay now
live_classMarketing

{{1}}, the live class on {{2}} starts today at {{3}}. Here's the link so you don't miss it!

Watch

{{1}}, {{2}}… are variables filled in with each contact's data at send time. Meta charges per template message based on its category and the recipient's country.

β€” [ pricing ]

A plan sized to your operation

Pricing depends on your message volume and team size. Talk to our team and we'll show you Picchat running with your own flows.

Meta charges per message sent based on the recipient's country, passed through at cost.

Talk to sales

Frequently asked questions: WhatsApp for creators and online courses

Is there an integration with my sales platform?

There's no ready-made integration with specific sales platforms. Use Picchat's public API: your platform notifies a tool like n8n or Make, which creates the contact and enrolls it in the right automation.

Can I broadcast to my lead list?

Yes, through the official API, with an approved Marketing template and only to people who agreed to receive WhatsApp messages. Anyone who opts out is flagged automatically.

How much does a WhatsApp launch cost?

Meta charges per Marketing message, by the recipient's country, and each send uses 1 plan credit. Talk to our team for an estimate for your volume.

Can the number handle launch volume?

Meta raises sending limits as the number's quality is proven: the daily contact limit starts lower and grows with well-rated use. For a big launch, start using the number beforehand.

Does the AI answer students in groups?

Picchat handles one-to-one conversations through the official API. The agent answers each student privately, with their own history.

Put WhatsApp to work for creators and online courses β€” on autopilot.

Connect your official number and see these flows working with your customers.