Someone asking about prices at night gets an answer right away and leaves with a trial class requested. Renewal notices go out before the due date, and people who stopped coming get an invitation to return.
Meta's official API · your own number · Meta fees passed through at cost
— [ the problem ]
"How much is the plan?" arrives at night, the front desk replies in the morning and the prospect has already joined another gym.
Members don't renew because they forgot, not because they quit — and recurring revenue slips away.
Three weeks without training is the first step toward cancelling. Nobody notices in time.
Timetables, prices, class types: the same question dozens of times a day.
— [ how it works ]
Every flow uses features that already exist in Picchat — you set it up with your own copy, hours and rules.
When: A message from someone who isn't a member yet
When: Plan close to its due date (via your system's API)
When: List of inactive or former members
— [ templates ]
Messages that start a conversation need a Meta-approved template. Use these as a starting point — you create them, submit them for approval and track everything in Picchat.
Hi {{1}}! Your {{2}} plan is due on {{3}}. To renew without interrupting your training, just use the link below.
{{1}}, we miss you! 💪 Until {{2}}, members who come back get {{3}}. Ready to restart?
{{1}}, your {{2}} trial class is booked for {{3}} at {{4}}. Bring comfortable clothes and a water bottle!
{{1}}, {{2}}… are variables filled in with each contact's data at send time. Meta charges per template message based on its category and the recipient's country.
— [ pricing ]
Pricing depends on your message volume and team size. Talk to our team and we'll show you Picchat running with your own flows.
Meta charges per message sent based on the recipient's country, passed through at cost.
Talk to salesIt answers questions, offers the class and collects the preferred time, and the front desk confirms. If your management system has an API, you can connect an HTTP tool to the agent.
There's no ready-made integration with specific gym systems. Through the public API, your system can create the member and enroll them in renewal automations.
You send the payment link from your system or payment provider in the message, and Picchat records who clicked.
Yes, with a Marketing template approved by Meta and only to people who agreed to receive messages. Anyone who opts out won't receive more.
Yes. Talk to our team to find the right plan for your volume.
Connect your official number and see these flows working with your customers.