Quotes left in a drawer, orthodontic patients who miss adjustments, six-month cleanings nobody remembers. The AI answers at any hour and the right messages go out at the right time.
Meta's official API · your own number · Meta fees passed through at cost
— [ the problem ]
Implants, veneers, orthodontics: the patient leaves with a treatment plan and nobody follows up.
Orthodontic patients who skip adjustments delay their treatment and disrupt the schedule.
Without a reminder at the right time, the cleaning recall depends on the patient's memory.
People in pain message at night. If nobody answers, they go to the first practice that does.
— [ how it works ]
Every flow uses features that already exist in Picchat — you set it up with your own copy, hours and rules.
When: A patient asks about a treatment or price
When: Treatment plan presented but not accepted
When: Clinic schedule
— [ templates ]
Messages that start a conversation need a Meta-approved template. Use these as a starting point — you create them, submit them for approval and track everything in Picchat.
Hello {{1}}! Your braces adjustment is scheduled for {{2}} at {{3}} with {{4}}. Can you confirm?
{{1}}, it's been {{2}} months since your last cleaning. How about booking your recall? We have openings this week.
Hi {{1}}! Any questions about the treatment plan we presented? We're happy to talk through the options.
{{1}}, {{2}}… are variables filled in with each contact's data at send time. Meta charges per template message based on its category and the recipient's country.
— [ pricing ]
Pricing depends on your message volume and team size. Talk to our team and we'll show you Picchat running with your own flows.
Meta charges per message sent based on the recipient's country, passed through at cost.
Talk to salesIt answers whatever you set up — including price ranges, if you want — and explains that the plan depends on an assessment. You define in the instructions what the agent may share.
Yes. Picchat Routines read the Clínica nas Nuvens schedule and send confirmations, reminders, post-visit follow-ups and rebooking messages, writing the patient's reply back to the system. For other systems, use the public API.
With a quotes pipeline: each patient is a card, the team adds notes and the AI agent can move the card as the conversation progresses.
A reminder for an appointment that's already booked is Utility. An invitation to book a recall that doesn't exist yet is usually classified as Marketing.
Yes. With Coexistence, the number keeps working in the WhatsApp Business app and also works in Picchat.
Connect your official number and see these flows working with your customers.